Oman Air Transforms Staff Travel with New Software

Oman Air has partnered with IBS Program to thoroughly digitalize its staff journey method, offering a extremely configurable, self-provider system for staff to e-book and control intricate leisure travel, yearly depart journey and responsibility vacation procedures.

Award-profitable Oman Air overhauled its on-premise legacy process with IBS Software’s SaaS-centered iFly Employees system to empower self-assistance for its employees to effortlessly take care of their travel needs. The system has also appreciably prolonged usability, permitting users entry by way of any browser or any Android or iOS machine, replacing the legacy desktop-only service. iFly Team now handles all Oman Air lively and retired employee’s ID vacation, supplementary ticketing, and yearly depart ticketing, as effectively as the employees ticketing of husband or wife organizations TRANSOM Catering, TRANSOM Managing and TRANSOM SATS Cargo.

The platform’s remarkably configurable company procedures motor usually means Oman Air gains the capability to dynamically update its procedures, make and roll out new insurance policies and procedures, so lowering the lead-time to apply plan improvements. This has resulted in considerable gains on operational effectiveness above the past 6 months given that the program went dwell.

“Our partnership with IBS Computer software has remodeled the staff travel knowledge, simplifying procedures to make it far simpler for our staff to control their personal and corporate journey,” explained Dr. Khalid Al Zadjali, Senior Vice President Digital, Oman Air. “Navigating the intricacies of continually updating travel procedures represents a main acquire for the complete airline – from both equally an employee gratification and operational effectiveness perspective.”

“The new personnel vacation procedure comes as component of Oman Air’s ongoing efforts to enhance the added benefits and facilities introduced to staff,” said Hilal Al Siyabi, Senior Vice President, Men and women, Oman Air. “Self-assistance and mobile abilities have significantly enhanced our employees’ journey knowledge though lowering the workload related with giving amenities.”

“It has been a privilege to perform with the teams at Oman Air, who are constantly striving to produce new, impressive services to personnel and passengers alike,” said Vijay Chakravarthy, Vice President and Head of Workers Travel, IBS Program. “Fully digitalizing processes has allowed them the capacity to not only give outstanding workers journey features and ease of use for people, but also significantly boost Oman Air’s inside operations. We’re also happy that the deployment of iFly Staff members was managed remotely thanks to Covid-19 vacation constraints.”

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