American Convey Vacation: Travel Weekly

American Express Travel
Gross product sales lessen in 2020: N/A
Staff: 5,600

200 Vesey St.
New York, NY 10281
Cellular phone: (212) 640-2000&#13


PRESIDENT: Audrey Hendley

Publicly traded enterprise provides American Convey Card associates with accessibility to benefits via community of associates in lodging, air, cruise and spot ordeals.

Enabled vacation consultants to perspective unused airline tickets and credits in purchase to trade them regardless of invest in channel.

Transitioned 5,000 world wide employees to distant function environments.

With 400{b530a9af8ec2f2e0d4045baab79c5cfb9bfdc23e498df4d376766a0b44d3f146} improve in typical every day phone calls previous March, immediately labored to give consultants the teaching and assets to deliver updates on cancellation guidelines, lodge closures.

Enabled card customers to cancel their individual flights online and offered a Covid-19 data hub for them.

Partnered with Hilton to donate up to 1 million lodge rooms and Marriott to present $10 million worthy of of hotel stays for healthcare industry experts across the U.S.

Joined associates to launch “Let us Go There” campaign, an initiative to reignite the dialogue around potential journey arranging.

Launched “Each and every Stage of the Way” marketing campaign that centered on developing customer assurance and reassurance around the return to journey.

Carried out contactless check-in, restricted capability, pre-portioned dining and non-practitioner spa solutions at Centurion Lounges.

Participated in American Express’ Shop Modest marketing campaign, which invested extra than $200 million to support soar-commence shelling out at compact merchants impacted by Covid-19.

Highlighted curated selection of non-public stays, which includes hand-picked private retreats and villas, for card users hunting for a lot more privateness and space.

According to the American Express Journey: World-wide Travel Trends Report, 76{b530a9af8ec2f2e0d4045baab79c5cfb9bfdc23e498df4d376766a0b44d3f146} of those polled are producing their desired destination wish checklist for foreseeable future travel even though they may well not be able to journey still, and 63{b530a9af8ec2f2e0d4045baab79c5cfb9bfdc23e498df4d376766a0b44d3f146} stated they are saving credit rating card details so they can go on a holiday once they sense cozy touring. AmEx expects travel to resume later on this 12 months.