Aurélie Ponce | A Hotel Life

Aurélie, would you be sure to explain to us what you do and how you obtained here?

As a Basic Manager, the initially mission is to make the strongest workforce and operate the hotel as finest we can — guest satisfaction is the vital, but worker success is also an vital goal. My job is to manage the functions and encourage the group to make it possible for them to give the greatest service to the guest. As we say in French, it is the purpose of “Maitresse de Maison,” somebody who welcomes guests into her dwelling as if it was mine to make them sense at home as very well.

In 2006, I received a master’s degree in hospitality administration, and my past coaching time period was at the Ritz Paris, where I experienced the likelihood to be employed directly. I stayed there for additional than 10 yrs prior to it closed for renovations and when it reopened. From intern to F&B assistant at the Ritz Paris, I uncovered the world of luxurious hospitality and fell in appreciate with Paris. Just after that, I joined Hotel de Crillon as F&B director for additional than 3 a long time, and it was a superb working experience with great initiatives and an remarkable team. I left to run a lodge in the South of France wherever I only stayed for a person year, I skipped Paris so significantly, and now I’m back because November to Maison Villeroy, a luxurious lodge, a actual concealed gem in the middle of Paris.

Why do you adore your occupation?

In hospitality, we are commonly passionate about our work this is why it’s thrilling, and we are blessed to meet up with people from all in excess of the entire world. To manage exclusive and unforgettable situations, speak with friends from different backgrounds– and share human ordeals with our teams– they are element of our existence, taking into consideration the time we invest with them!

And mainly simply because we are in extraordinary environments, decorations, luxurious, and magnificence are in all places, which is really inspiring. 

Exactly where did you get your perception of hospitality?

I imagine that my adore for eating places and journey is the to start with argument. I like striving new areas, new ideas, and tendencies! Also, I arrive from the South of France, the place conviviality and family members are the foundations and core values — My Mediterranean roots are vital to my identity. I require to communicate with individuals, find factors, go, and reunite people today!